10 - 2025 | John Galt

Why is my business making money but still broke? The cash problem

It’s the worst feeling: your business looks profitable on paper, yet you’re scrambling to cover payroll, suppliers, and bills.

This usually happens when profit gets mistaken for cash. They’re connected, but they’re not the same thing. A company can be profitable and still run out of money.

 

The Big Order Trap

Let’s say you land a €50,000 project.

  • Your costs to deliver it: €30,000
  • Expected profit: €20,000

On paper? Amazing.

But here’s the catch: the client pays you in 30 days, while your bills don’t wait. Salaries, contractors, suppliers, rent, software – you pay those now.

So you end up in this absurd situation:

  • Looks great in reports
  • Feels terrifying in real life

Because an invoice isn’t money.
It’s just a promise to pay later.

 

3 Dangerous Beliefs That Drain Cash

1) “We’re profitable, so we’re fine.”

Profit tells you whether the business makes sense overall.
It does not tell you when money hits your bank account.

2) “I can pay myself from the profit.”

You can only pay yourself with cash you actually have.
Profit sitting in unpaid invoices can’t cover your expenses.

3) “More sales will fix it.”

If your payment timing is broken, growth can make everything worse.

More sales can mean:

  • more salaries
  • more delivery costs
  • more marketing spend

That’s how businesses grow broke.

 

The Rule You Should Tattoo on Your Brain

Profit is accounting. Cash is survival.

Profit helps you scale.
Cash keeps you alive long enough to scale.

If you can only manage one properly right now – manage cash.

 

How to Actually See What’s Happening

If you only look at a profit report, you’re missing the real story. You need three angles:

  1. Profit & Loss (P&L): Are we making money each month?
  2. Cash Flow Statement: Where did the money actually go?
  3. Balance Sheet: What do we own, what do we owe, and what’s stuck (inventory, unpaid invoices, prepayments)?

And you need a simple cash routine:

  • Weekly: update your cash forecast for the next 8-12 weeks
  • Track who owes you money and how long they’ve owed it
  • Set clear payment rules:
    • partial prepayment
    • milestone billing
    • shorter payment terms
    • incentives for early payment

 

If You’re “Profitable but Broke”…

It’s usually not a “bad business” problem.
It’s an operations + timing problem: billing terms, collections, project cash gaps, inventory, or working capital.

At John Galt Finance, we help founders spot the leak fast: we map where cash is going, build a practical cash plan, and set up controls so you stop bleeding money while “growing.”

Book a free chat, and we’ll pinpoint why your cash keeps disappearing – and what to change first.



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How keeping track of your numbers can increase earnings (not just track losses)

Most eCommerce founders don’t ignore finances because they don’t care.
They ignore them because it feels like paperwork and punishment.

The big mistake is thinking finance is just accounting.

Accounting tells you what already happened.
Good numbers tell you what to do next.

And in eCommerce, that difference can decide whether you stay afloat or quietly bleed profit while “growing.”

 

The Usual Problem

You might have:

  • more orders
  • rising revenue
  • ads running nonstop

…and still feel broke.

That usually comes down to one (or more) of these:

  • your “top sellers” aren’t that profitable (or have hidden costs)
  • your ads are buying revenue, not profit
  • cash is leaking through returns, shipping, discounts, and overhead

The business is moving, but you can’t tell what’s actually making money.

 

What Clear eCommerce Finance Really Looks Like

This isn’t about building a spreadsheet monster.

It’s about being able to answer four questions fast:

  1. Which products give real profit after shipping, returns, fees, and discounts?
  2. Which channels bring profitable customers (not just volume)?
  3. How much cash can you safely take out without hurting operations?
  4. Why can two months with the same revenue end with totally different profits?

If you can’t answer these, you’re driving blind.

 

Clarity Leads to Calm Decisions

When the numbers are clear, the business feels less chaotic.
You stop guessing and start choosing:

  • what to cut
  • what to scale
  • what to fix first

Here’s what shows up in real reports all the time:

  • one channel looks great on revenue, but the profit is basically zero
  • a “best seller” becomes a loser once returns + shipping are included
  • discounts boost sales, then crush profit and create cash problems next month

This is where founders say:
“We sell a ton, but it doesn’t feel like we’re winning.”

That’s a numbers problem – not a motivation problem.

 

Typical Mistakes That Quietly Steal Profit

  • mixing personal and business spending, then trying to “pay it back later”
  • chasing revenue without protecting margins
  • not comparing plan vs actual, so you feel things should improve but don’t know why they aren’t
  • not knowing your break-even point, which makes overspending feel “safe”

 

How to Get Clear Without the Headache

Start simple. One monthly dashboard is enough:

  • revenue
  • product + shipping cost
  • marketing spend by channel
  • overhead (general expenses)
  • net profit
  • cash on hand

Then add two habits that change everything:

  1. Keep business and personal money separate. Forever.
  2. Spend one hour per month reviewing plan vs actual results.

If this still feels heavy, get a financial guide – not just someone who closes the books, but someone who can turn numbers into decisions.

 

Finance Isn’t Reports. It’s Confidence.

When you can clearly see what drives profit, growth becomes easier, calmer, and far more predictable.

Because you’re not “hoping” you’re winning anymore – you can prove it.



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