Most founders either track too many metrics or too few. They either have 50 numbers in a spreadsheet they never look at, or they check their bank balance and call it a day.
Neither works. What you need is a focused set of financial KPIs that tell you the health of your business at a glance.
Here are the 10 that matter most for businesses doing €1M–€20M in revenue.
1. Revenue Growth Rate
Formula: (Current Period Revenue – Previous Period Revenue) ÷ Previous Period Revenue × 100
This is the most basic but essential metric. Track it monthly and quarterly. A healthy growth rate depends on your industry, but for SMEs, 15–30% annually is solid.
Watch for: slowing growth rate even if absolute revenue increases — that’s a warning sign.
2. Gross Margin
Formula: (Revenue – Cost of Goods Sold) ÷ Revenue × 100
Gross margin tells you how much money you keep after direct costs. For services businesses, aim for 50–70%. For product businesses, 30–50%.
If gross margin is declining while revenue grows, you have a pricing or efficiency problem.
3. Net Profit Margin
Formula: Net Profit ÷ Revenue × 100
The bottom line. After all expenses — salaries, rent, marketing, taxes — how much do you actually keep? Healthy SMEs should target 10–20% net margin.
4. Cash Runway
Formula: Cash in Bank ÷ Monthly Burn Rate
How many months can you survive with zero new revenue? This is your safety buffer. Keep at least 3 months of runway at all times. 6 months is ideal.
5. Accounts Receivable Days (DSO)
Formula: (Accounts Receivable ÷ Revenue) × Days in Period
How long it takes clients to pay you. If your terms are net-30 but DSO is 55, your clients are paying almost a month late. Every day of DSO costs you cash.
Target: DSO within 5 days of your stated payment terms.
6. Customer Acquisition Cost (CAC)
Formula: Total Sales & Marketing Spend ÷ Number of New Customers
How much does it cost to win one new client? Track this monthly. If CAC is rising while deal size stays flat, your growth is getting more expensive.
7. Customer Lifetime Value (LTV)
Formula: Average Revenue Per Customer × Average Customer Lifespan
How much total revenue does one customer generate over their entire relationship? The LTV:CAC ratio should be at least 3:1. Anything below that means you’re spending too much to acquire clients.
8. Monthly Recurring Revenue (MRR) or Revenue Per Employee
For subscription businesses, MRR is king. For services businesses, use Revenue Per Employee:
Formula: Annual Revenue ÷ Number of Full-Time Employees
This shows productivity. For professional services, €100K–€200K per employee is a good range. Below €80K, you’re overstaffed or underpriced.
9. Operating Cash Flow
Formula: Cash from operations (not including financing or investing activities)
Is your core business generating cash? Revenue and profit on the P&L don’t matter if actual cash isn’t flowing in. Positive operating cash flow every month is the goal.
10. Burn Rate
Formula: Total Monthly Operating Expenses
How much cash leaves the business every month regardless of revenue. This is your fixed cost floor. Knowing this number lets you calculate break-even and runway instantly.
How to Actually Use These KPIs
Having KPIs is useless if nobody looks at them. Here’s how to make them work:
- Build a one-page dashboard. All 10 KPIs on one screen. Update monthly.
- Set targets. Each KPI needs a target number. Green/yellow/red status.
- Review monthly. Block 1 hour every month to review KPIs with your team or CFO.
- Act on trends, not single data points. One bad month isn’t a crisis. Three bad months is a pattern.
- Connect KPIs to decisions. If DSO increases, change your collection process. If CAC rises, review your marketing channels.
KPI Dashboard Template
| KPI | Current | Target | Status |
|---|---|---|---|
| Revenue Growth | ____% | 20%+ | |
| Gross Margin | ____% | 50%+ | |
| Net Profit Margin | ____% | 15%+ | |
| Cash Runway | ____ months | 3+ months | |
| DSO | ____ days | <35 days | |
| CAC | €____ | Depends | |
| LTV:CAC Ratio | ____:1 | 3:1+ | |
| Revenue/Employee | €____ | €100K+ | |
| Operating Cash Flow | €____ | Positive | |
| Burn Rate | €____/mo | Known |
How We Help
At John Galt Finance, we build KPI dashboards for growing businesses. Not 50 metrics — just the ones that matter. Updated monthly, reviewed together, connected to real decisions.
Most founders tell us the same thing after the first month: “I finally understand my numbers.”
Book a free consultation and we’ll identify which KPIs your business should be tracking.
Related Articles
- Unit Economics Explained: How to Know If Your Business Makes Money
- Working Capital: The Hidden Engine of Growth
- What Is a Fractional CFO?
Related: Financial Scenario Planning: Grow Smarter in 2026 — see how scenario planning complements forecasting and KPI tracking.
Most founders treat these as the same thing.
They’re not.
And confusing them is how you end up “on plan” – and still surprised by cash.
Budget = a decision.
It’s what you commit to: hiring, spend limits, targets, priorities.
A budget is a steering wheel.
Forecast = reality, updated.
It’s your best current estimate of what will actually happen based on what you now know.
A forecast is a windshield.
Here’s the practical difference:
A strong finance operating system uses both:
If your forecast becomes your new budget every month, you lose accountability.
If you only look at a budget and never forecast, you lose control.
Founder takeaway: budget is a plan. Forecast is truth.
You need both to stay sane – and solvent.